Furtrait ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use the Furtrait app, how we use it, and your rights. By using the App, you agree to the collection and use of information in accordance with this policy.
We collect only what is necessary to provide the service: • Photos you upload: Used solely to generate your portrait. Not stored permanently — deleted from our systems once the portrait is created and delivered. • Anonymous device identifier: A randomly generated ID stored on your device. Used to associate your portrait with your device without identifying you personally. Never linked to your name, email, or any personal identity. • Usage events: Anonymous event data (e.g., "portrait started", "unlock purchased") collected via PostHog. These events contain no personal information. • Crash and error reports: If the app encounters an error, anonymous diagnostic data is sent via Sentry. No photos or personal details are included. • Purchase status: We receive confirmation of your in-app purchase from Apple and RevenueCat. We do not receive or store your payment card details.
We use the information collected to: • Generate and deliver your pet portrait • Diagnose and fix technical issues • Understand how features are used to improve the App • Comply with legal obligations
We use the following third-party services to operate the App. Each operates under its own privacy policy: • Supabase — cloud storage for temporarily holding uploaded photos during portrait processing • OpenAI — portrait generation (your photo is sent to OpenAI for processing under OpenAI's API data usage policy) • RevenueCat — in-app purchase management and entitlement verification • Apple App Store — payment processing • PostHog — anonymous product analytics • Sentry — anonymous crash reporting We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.
Your uploaded photo is deleted from our systems within 24 hours of portrait delivery. Generated portrait images are stored for up to 7 days to allow re-download, then permanently deleted. Anonymous analytics events are retained for up to 12 months. The anonymous device identifier is stored on your device and can be removed by uninstalling the App.
Depending on your location, you may have the right to: • Access the personal information we hold about you • Request deletion of your data • Object to how we process your data • Withdraw consent at any time Because we do not collect identifiable personal information, most requests will be fulfilled by confirming that no identifiable data exists. To make a request, contact us at support@furtrait.app.
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation. Our legal basis for processing your photo is contractual necessity — without it, we cannot generate your portrait. For analytics and crash reporting, our legal basis is legitimate interest in improving the App. You may opt out by contacting us, though this does not affect the portrait generation service.
We do not sell personal information. We do not share personal information for cross-context behavioural advertising. California residents may request to know what categories of information we have collected, but as noted above, we do not collect identifiable personal data. To make a request, contact us at support@furtrait.app.
Furtrait is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will promptly delete it.
We use industry-standard measures to protect your information, including encrypted connections (HTTPS/TLS) for all data transfers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Material changes will be communicated via the App. Continued use of the App after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us: Email: support@furtrait.app Website: https://furtrait.app